How to Trade with Us

The lowdown on trading with us!

We know your little ones’ items hold a lot of value and meaning to you. You experienced many firsts with them in that adorable outfit, you saw them discover new things with those toys; so many things have happened from the time you acquired an item to today when you’re bringing it to us to find its next adventure with another family! First and foremost we want you to know we appreciate that and respect the time and effort you put into your kids! It takes a lot of work and you’re doing a great job! 

With that in mind, we do our best to carefully select items from each trade that we know will sell, meet the quality standards we can stand behind, and maximize the credit you’ll receive to find new things to take home! There will be times that we do pass on items;  it’s not that we think the items you selected for your little one aren’t awesome, they just may not be the right items for our shop at the moment. Or sometimes you may not get as much credit as you thought you would; it could be that the items were not brought in the best way to maximize your credit potential (see the list below).

Here's a quick rundown of to help your experience trading with us:

We process trades Monday, Wednesday-Sunday 10a to one hour before closing. On special occasions or events (Lunar New Year, Easter Event, Halloween Event, etc), we may not take trades. Please check our social media, or send us a message to confirm.

What we accept

  • Clothing and accessories for sizes Preemie to 8
  • Shoes NB to 12y
  • Toys
  • Books

When we do trades

We process same day trades on a first come first serve basis
  • Monday, Wednesday-Sunday 10-4p (we stop one hour before closing)

Drop of trades 

  • Processed within 24-48 hours in the order they are received

When you get to the shop

  • When you arrive, if you're new, we will have you fill out a trade card.
  • We have baskets available for you to transfer your items to (please lay them flat, helps us get through the trade faster!)
  • If you want to just drop and go, let us know and we will give you a call or send a text when your trade is complete. (this is not an option if you want your items back, please see below).
  • If you'd like to wait while we process your trade, we can do that as long as it is one basket or less!

Maximize your credit potential

  • One basket of clothing laid flat
    • Freshly washed
    • Outfits together
    • In season
      • Spring/Summer: February-July
      • Fall/Winter: August-January
    • Free of holes, rips, stains, excessive wear
  • Toys cleaned, with batteries, working, and all pieces present
  • Manufactured less than 5 years ago
  • Quality brands

Store Credit

  • We buy outright (BOR), we are not a consignment shop.
  • We do all of our trades for Store Credit (we do not offer cash for trades at this time)
  • Store credit expires 3 years after issuance
  • It is transferable.
  • It is NOT the same as cash and store credit accounts cannot be cashed out.

  • Is good on almost all secondhand items in the store. Excludes new items, local maker items, items that may be on consignment, or over a certain price point.
  • What if you don't want store credit? We happily accept donations to the store. (note, we are not a non-profit and cannot offer tax benefits for donating, but you are helping a small business, so you will have our undying gratitude!) 

What's the why behind this?

It takes a lot of work to sort through each trade and make thoughtful selections, and as we are growing the amount of trades that are coming in is increasing as well! When the items are brought to the shop as we outlined above, we're able to move through the trade quicker, get the credit into your account so you can start shopping, and help the next customer in line to trade!

To donate or not to donate...

Any items we do pass on, you can add them to our donations. We do our best to distribute donations to organizations that benefit the community. 

****If you would like your items back, please let us know. We will be phasing out drop-offs for non-donated items, meaning you will need to only bring one basket or less and stay while we process your trade if you want the items we pass on returned to you. Unfortunately, we do not have the space to store items that are not for store use. If a situation arises that the items are left at the store, you will have 3 days to pick them up from the date they were brought in, or they will be added to our donation run.**** 

Some of the Brands we love to carry (not a comprehensive list, but just to list a few)

Most Bamboo Clothing, Adidas, Billy Footwear, Birkenstock, Bogs, Carhartt, Cat & Jack, Childhoods, City Mouse, Colored Organics, Columbia, Converse, Dr. Marten, Gap, H&M, Hanna Andersson, Hatley, Jamie Kay, Kate Quinn, Keen, Kickee Pants, Kyte, Levert, Levi, Little Bipsy, Mini Boden, Morrison Outdoors, Native, NEXT, Nike, Nordstrom, Old Navy, OshKosh, OshKosh Vintage, Patagonia, Posh Peanut, Primary, Quincy Mae, REI, Rylee & Cru, See Kai Run, Tea Collection, Ten Little, The North Face, Tucker + Tate, Ugg, Uniqlo, Vans, Wee Woollies, Wondersuit, Woolino, Zara

If you have any questions, please let us know! We really appreciate you considering to trade your beloved items with us to help them find their next adventure!

Byrt & Gerty